Voice

Your Challenge:
It is imperative in today's marketplace that organizations are able to communicate effectively and efficiently to internal employees, vendors, and customers. Quick and reliable communication can be the difference in gaining a competitive advantage. However, with the sheer number of communication methods available to organizations, e.g. phone systems (VoIP or TDM), instant messaging, email, presence, video and mobility, it has become a challenging endeavor for IT administrators to support and manage them in a cost efficient manner, let alone properly evaluate all the options to ensure they have selected the right platforms.

Our Solution:
SCI has the experts and industry knowledge to evaluate the manner in which your organization communicates and offer a solution that meets your requirements. Furthermore, our solutions are capable of integrating third party applications or providing a complete unified communications (UC) suite.

Upgrading Your Technology

• Whether you've outgrown your current system's capacity or features, you're looking to reduce costs by moving to VoIP or Unified Communications (UC), or you want a system that's less expensive to maintain, SCI can help you evaluate your options and implement the right solution for your environment.

End of Life on Your Existing Systems or Extending Its Usefulness

• SCI can help you evaluate the options available at your current systems' end of life and provide the maintenance you need to keep them running.

Maintaining Your Existing Systems

• SCI can help you solve the everyday issues that come with moves, adds, and changes (M/A/C).
• SCI provides maintenance contracts that will protect your telecommunications investment. We can provide service level agreements (SLAs) tailored to the specific needs of your organization.

Moving or Adding a New Location

• Our experts will work with you to perform a site survey or review your plans to develop a solution that is tailored to your space and requirements.
• SCI will deliver your project in compliance with industry standards and to applicable city and national codes throughout the U.S., Canada, and Puerto Rico.

Nationwide Capabilities

• Use one vendor for all your voice needs. With technicians and stocked warehouses in the U.S., Canada, and Puerto Rico, SCI can provide services quickly and strategically to any region in North America.

Integrated Technology Solutions

• In addition to voice services, your organization can leverage SCI to assist with your cabling infrastructure, security, network services, and video needs.

PDF version of Voice Services